Build the future of business software
We're a small, ambitious team on a mission to help businesses everywhere run better. Every role matters. Every person ships.
Customer obsession
We start with the user's problem, not with what's fun to build.
Earned trust
We say what we mean, ship what we promise, and own our mistakes.
Deep work
We protect maker schedules. No meeting culture, no always-on expectations.
Craft in everything
We care about the details — in code, in copy, in every pixel.
Open roles
Join us — find your role
Don't see a perfect fit? Send a general application below — we always want to meet great people.
View role details
Break Winstia before our customers do. You'll run every workflow — POS, invoicing, inventory, accounting, and the marketing site — hunting the edge cases that crash, corrupt data, or confuse users, and writing bug reports the team can act on the same day. This is a paid 30–60 day trial with a clear, honest path to a full-time role for the right person.
What you'll do
- Run the full app + website test plan every release, on both desktop and mobile
- Hunt worst-case scenarios: two cashiers selling the last unit, a dropped network mid-payment, timezone boundaries, permission bypasses
- Write clean, reproducible bug reports — exact steps, expected vs actual, screenshots
- Re-test fixes and keep the shared task tracker up to date
- Flag confusing UX, not just crashes — you are the customer's first advocate inside the team
What we're looking for
- A sharp eye for detail and genuine enjoyment in breaking software
- Clear written English for precise bug reports
- Basic understanding of web apps (browser dev tools a plus)
- Self-directed, reliable, and communicative in a fully remote setup
- Bonus: any exposure to POS, accounting, or SaaS testing
View role details
Be the first human our customers meet. You'll own support tickets, help new businesses get set up on Winstia, and turn confused first-timers into confident daily users — working entirely inside our support console.
What you'll do
- Answer support tickets over email + in-app chat within our response SLA
- Onboard new businesses: guide setup, data import, and configuration
- Turn recurring questions into clear help-center articles
- Reproduce and flag bugs to the team with clean repro steps
- Own customer-happiness metrics (first-response time, resolution, CSAT)
What we're looking for
- Excellent written English
- 1+ year in SaaS or customer support (or exceptional aptitude)
- Comfortable learning a business-software product deeply
- Self-directed and remote-ready; some overlap with global customer hours
- Bonus: experience with POS, invoicing, or accounting tools
Apply
Join the team
We read every application personally. If there's a match — now or in future — we'll be in touch.
Your application
A real person reads every submission. Keep it genuine — no template cover letters.
What to expect
We read every application
No black-hole ATS — a real person reviews what you send.
Async-first interviews
We respect your time — no unnecessary calls or panel days.
Fast decisions
We move quickly and give you a clear answer either way.
Remote-first, based in India
Our current openings are for candidates based in India, working fully remotely. You'll help serve businesses across the globe — from wherever you are in the country.
Try Winstia first
The best candidates know the product. Start a free trial before you apply.
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See what we're building
Try Winstia for yourself — the best way to understand the product and the team behind it.