01
Free plan
The Free plan is free forever and requires no payment, so no refunds apply.
02
Paid plans
If you're not satisfied, contact us within 14 days of your first charge and we'll issue a full refund. Refunds, where applicable, are issued to the original payment method by Paddle, the merchant of record for our subscriptions. If a charge looks wrong, email support@winstia.com before contacting your bank — see ‘Chargebacks and payment disputes’ in our Terms of Service.
03
Cancellations
You can cancel anytime from the Billing section in the app. Your plan remains active until the end of the current billing period.
Questions about this policy?
We're happy to explain anything in plain language.